Spinika's Privacy Policy

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Spinika Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with Personal Information. Personal Information is information about an identifiable individual (a natural person). (Alternative definition: Personal Information means information about an identifiable living person and includes personal data, personally identifiable information and equivalent information under applicable privacy and data protection laws.)

This policy sets out how we will collect, use, disclose and protect your Personal Information.

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

Changes to this Policy

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

Where a change is significant, we'll make sure we let you know, usually via email.

This policy was last updated on 10 March 2021.

Who do we Collect your Personal Information From

We collect Personal Information about you from:

  • 8 you, when you provide that Personal Information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
  • 8 third parties where you have authorised this or the information is publicly available.

How do We Use Your Personal Information

We will use your Personal Information:

  • to verify your identity
  • to provide services and products to you
  • to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
  • to improve the services and products that we provide to you
  • to undertake credit checks of you (if necessary)
  • to bill you and to collect money that you owe us, including authorising and processing credit card transactions
  • to respond to communications from you, including a complaint
  • to conduct research and statistical analysis (on an anonymised basis)
  • to protect and/or enforce our legal rights and interests, including defending any claim
  • for any other purpose authorised by you or the Act.

Disclosing your Personal Information

We may disclose your Personal Information to:

  • We may disclose your Personal Information to:
  • another company within our group
  • any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
  • a credit reference agency for the purpose of credit checking you
  • other third parties (for anonymised statistical information)
  • a person who can require us to supply your Personal Information (e.g. a regulatory authority)
  • any other person authorised by the Act or another law (e.g. a law enforcement agency)
  • any other person authorised by you.

A business that supports our services and products may be located outside New Zealand. This may mean your Personal Information is held and processed outside New Zealand.

We will never sell your Personal Information to anyone.

Protecting your Personal Information

The security of your Personal Information is a priority for us. We employ best practice standards to ensure unauthorized access and disclosure of your information does not occur. We're committed to protecting your Personal Information and have appropriate technical and organizational measures in place to make sure that happens. Further, all Spinika employees are required, as a condition of employment, to treat personal information held by Spinika as confidential.

Accessing and Correcting your Personal Information

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable Personal Information that we hold and to request a correction to your Personal Information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the Personal Information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the Personal Information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the Personal Information that you requested the correction.

If you want to exercise either of the above rights, email us at support@spinika.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the Personal Information, or the correction, that you are requesting).

We may charge you our reasonable costs of providing to you copies of your Personal Information or correcting that information.

Internet Use

While we take reasonable steps to maintain secure internet connections, if you provide us with Personal Information over the internet, the provision of that information is at your own risk.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your Personal Information. We suggest you review that site’s privacy policy before you provide Personal Information.


Spinika's website uses ‘cookies’, Cookies are small text files placed on your computer's hard drive to allow Spinika and/or the host of its website to record how many times a user or computers within a user's network of computers visit the website, the number of times various pages of the website have been accessed and other such information. You may disable receipt of cookies using features of your web browser that disable or turn off cookies. Spinika does not use cookies to retrieve information that is unrelated to your visit or your interaction with the website.

Contacting Us

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your Personal Information, you can contact us at Info@spinika.com

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